Privacy Policy

In order to respect and protect the rights of website visitors, website: owned by U-MAC Vietnam Co., Ltd., commits to protecting the privacy of customers’ information. Please kindly read through the “Privacy Policy” below to get a further understanding on the commitment we made.

1. Purposes and scope of information collection

The information collected on website is used for the purposes of:

  • Customer support when purchasing products and services
  • Answering customers inquiries
  • Order processing
  • Customer survey
  • Updating website content and layout
  • Conducting marketing activities related to products and services

UMAC only collects information that is necessary and relevant to the interaction between us and customers. You can visit the website without having to provide any personal information.

When registering an account for purchasing at, the below information will be collected:

  • Name
  • Email:
  • Mobile phone number:
  • Inquiry:

In addition, the information provided is used to support customer account management and send promotional / marketing information. You may cancel such information at any time by using the unsubscribe functions in the promotional messages.

The visitors must ensure the accuracy and legality of all information provided. UMAC will not take any responsibilities for disclosed information or any related legal issues.

2. Scope of use of information

The collected personal information is used internally in the company only and for one or all of the following purposes:

  • Customer support
  • Providing information related to services
  • Order processing and providing services and information on our website upon your inquiries.
  • We may send updates on new products, services, upcoming events or recruitment if you sign up for email notifications.
  • In addition, we will use the information provided to manage customer accounts; confirm and execute financial transactions related to your online payments.

3.  Information storage duration

For personal information, UMAC will delete the data upon customers’ request. Should you have such demand, please send an email to:

5. Individuals or organizations that may have access to such information

UMAC commits not to provide, sell, exchange or trade under any other commercial forms all customer personal information. However, the unidentified information of website visitors may be used and provided to other parties for marketing, advertising or other purposes.

Other individuals and organizations may have access to information of UMAC users in the following cases:

  • The information has been made public by the users
  • UMAC has the user’s consent to disclose this information.
  • A third party authorized or allowed by the user’s requests UMAC to provide users’ personal information. The authorization or permission must be shown in notarized writing.
  • Upon legal requirements or from a governmental agency or if UMAC believes such action is necessary to comply with the regulations or in accordance with the law.
  • Protecting someone else’s rights, interests, property and safety on the basis of balancing the interests of all parties.

In addition to the above cases but not limited to, users’ personal information is always kept confidential from third parties unless UMAC fully believes that this disclosure is necessary to prevent physical or financial damages due to potentially illegal factors.

6. The address of the unit that collects and manages information, including contact methods so that the users can inquire about the collection and processing of information related to them:


Head Office:

Address: 17th Floor, Icon4 Tower, 243A De La Thanh, Dong Da, Hanoi.

Tel: +84 24 3773 3704/ 3703

Hotline: 0833 486 586



Ho Chi Minh Branch Office

126 Truong Van Thanh, Hiep Phu ward, Thu Duc city, Ho Chi Minh city.


Ninh Hiep – Gia Lam, Hanoi

Nghi Son – Thanh Hoa

Phu My – Vung Tau

District 9 – Ho Chi Minh

6. Methods and tools for customers to access and correct their personal data on the e-commerce system of the information collector

The website: does not collect customer information through website. The customer personal information is collected via emails inquiring our services and products to the email address: or phone calls to hotline: 0833 486 586

Customers can contact the above email address and phone number to request any change or correction of your personal data.

7. Commitment to customer information protection

Protection of customer personal information is important at You are assured that the information provided to us will be kept completely confidential. commits not to share, sell or rent your personal information to any other persons. commits to use your information in the following cases only:

  • Enhancing customer service
  • Settlement of disputes and complaints
  • Upon request of legal entities understands that your rights in personal information protection is also our responsibility. Should you have any questions or comments related to our privacy policy at, please contact us via hotline: 0833 486 586 or email:

© UMAC 2018. All Rights Are Reserved Protection Status
Customer Support 0833 486 586
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